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A website starts after it’s launched.
Whether it’s WordPress or custom-built,
the real challenge is ongoing maintenance.
We support updates, fixes, and ongoing consultation—
with practical speed and clear communication.
Common maintenance pain points
We focus on the realities teams face after launch.
The site is on WordPress, but no one in-house can manage it
Without a dedicated owner, updates get postponed and content becomes outdated—often leading to missed opportunities.
The admin interface and operations take more learning than expected
In practice, “someone will figure it out” rarely works, and the site becomes something no one touches.
Plugin/theme updates feel risky, so nothing gets updated
When updates feel scary, maintenance gets deferred and security/compatibility risks accumulate over time.
In the end, you can’t do anything without the vendor
If every small change requires a request, speed drops and continuous improvement stops.
Even small changes take time and cost
When every fix needs estimates and coordination, it becomes hard to keep improving the site.
What really happens with WordPress
WordPress is a great CMS—
but many teams still struggle to manage it in practice.
Why in-house management becomes hard
- You need to understand themes and plugin behavior
- Updates can introduce breakage risk
- If the person who knows it leaves, operations stop
The result
- Even with WordPress, you can end up dependent on a vendor—
- and changes slow down.
Why custom builds can face the same issue
Even with a fully custom website, maintenance can become difficult for similar reasons.
Only the original vendor understands the structure
When intent and structure aren’t documented, only a few people can safely make changes—creating constant dependency.
Handover is insufficient and the system becomes a black box
Without docs and operational guidance, each owner change causes downtime and the team ends up prioritizing recovery over improvement.
Fixes and consultation take too long
If every change requires investigation and re-alignment, decisions and updates slow down and work gets postponed.
The real issue: people, not tools
It’s not about WordPress vs. custom development.
What matters is who supports post-launch operations—
with what speed and attitude.
How we approach production & maintenance
We don’t stop at launch
We design for continuous updates and improvements after release.
We assume operations will be hard
Even without a dedicated web manager, we keep things realistic and manageable.
Consultation and fixes are expected
We keep communication lightweight so small changes don’t feel heavy.
We cut unnecessary steps
We focus on what you need to decide and deliver the shortest path forward.
Support & maintenance system
A fast, flexible partner for ongoing operations.
Fast response for fixes and questions
We prioritize keeping your site moving, using practical shortest paths.
Lean communication
We reduce back-and-forth and keep alignment clear.
Clear explanations
We explain technical topics in a way you can make decisions with.
Sustainable pricing
We optimize for ongoing support that you can realistically continue.
Whether it’s WordPress or custom-built, we aim to be the “fast and flexible” partner you can rely on.
Process
1 Discovery (goals & operations)
We clarify goals, update cadence, constraints, and current pain points.
2 Information architecture & planning
We define scope and an operationally realistic structure.
3 Design & implementation
We implement not only for looks, but for maintainability.
4 Review & adjustments
We validate with an operations mindset before launch.
5 Launch & start support
We continue with updates, fixes, and ongoing consultation.
Pricing philosophy
We don’t set a single fixed build/maintenance fee—
we propose the best structure based on your goals and operations.
Related Posts
Articles to help with web production and management.
FAQ
Q. Should we choose WordPress or a custom build?
A. We’ll propose based on update frequency and your operational setup.
Q. Can you manage a site built by another vendor?
A. Yes—after reviewing the current state, we can support it.
Q. Do you handle small changes too?
A. Yes. We prioritize a system where it’s easy to ask for small fixes.
Contact
* Consulting does not obligate you to proceed.